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5.18. I dont want to play any more. How do I close down my account?
It is possible to delete your account. Conctact our customer support service (click on the "?" tab and then on "Contact us").
To be able to delete your account, we need some information which will enable us to confirm your identity:
- What is your email address?
- What was your nickname when you registered first and your nickname now?
- Which are the guilds you've been in?
- What is your player ID?
- Which players did you add in your friendlist and their name (giving the name of 3 of them is enough)?
- When was last time you purchased credits ? (date and mean of payment)
- What was the approximate date of your last purchase of credits? For how much and by which mean of payment?
Once we receive all these details, we will delete your account.